Who we are
Marana Pro Plumbing operates this website and the phone line listed on it. Our address is 3864 W Tangerine Rd, Marana, AZ 85658.
If you have a privacy question, email contact@proplumbingmarana.com.
What we collect when you call
When you call, we receive your phone number. We also collect what you choose to tell us, such as your name, your address, a description of the plumbing problem and a callback number.
Calls to our line may be recorded for quality and training purposes.
If you do not want to be recorded, tell us at the start of the call, or use a different way to find a plumber.
How we use call information
We use call details to understand the problem, give a price, schedule a visit and follow up on the job. We also use recordings to review how calls are handled and to train people who answer them.
We do not sell your personal information. We do not use call details for anything unrelated to plumbing service.
Call information is available only to people who need it to answer, schedule or review the call. We keep it for as long as it helps us serve you and meet legal needs.
What the website collects
Our website does not have contact forms, booking forms, accounts or checkout, so we do not ask you to type personal information into it. The site is built to send you to the phone line.
Like most websites, the hosting service may log technical details when a page loads, such as your IP address, browser type and the pages requested. We use basic, generic analytics to see which pages are visited and to keep the site working. Those tools do not tell us who you are.
Cookies
Cookies are small files a website stores in your browser. Our site may use essential or analytics cookies to count visits and remember simple settings. You can block or delete cookies in your browser settings, and the site will still show the phone number.
Sharing and storage
We share information only when needed to provide service, to follow the law or to protect our rights. We do not sell or rent personal information. Information is kept as long as needed for service and record keeping, then deleted or made anonymous when we no longer need it.
No system is perfectly secure, so we limit access and ask you to share only what the plumber needs to know.
Your choices and children's privacy
You can ask what we hold about you, ask us to correct it or ask us to delete it, subject to what the law lets us keep. Email contact@proplumbingmarana.com with your request and the phone number you called from.
Our services are for adults who own or manage property. We do not knowingly collect information from children.
Changes to this policy
We may update this policy from time to time. The version on this page is the current one, and continued use of the site means you accept the changes.