Emergency plumbing across Picture Rocks, any hour
Our 24/7 emergency line is open for Picture Rocks homes the same way it is for Marana. We run around-the-clock dispatch, so a Sunday night call is answered like a Tuesday morning one.
Our shop is at 3864 W Tangerine Rd in Marana. The drive to Picture Rocks is roughly 17 to 25 miles, about 25 to 35 minutes by road. That is an estimate, not an arrival promise, since traffic, weather and other calls all change it. Tell us on the phone what is happening and we will explain what to expect.
Before we arrive: four things to do in Picture Rocks
With a longer drive, the first minutes are yours. These steps limit damage while an emergency plumber is on the way.
Shut off the water
Close the main valve for the house, or the valve at the fixture. If you are on a private well, switch off the pump at its breaker.
Kill power near water
Turn off breakers for any room with standing water. Stay out of flooded areas that reach outlets or appliances.
Open a tap to drain pressure
Open the lowest faucet to relieve the line, and shut off the water heater if it is leaking.
Photograph and describe
Take photos of the damage and note where the leak started. Have your address and nearest cross road ready.
Picture Rocks emergency right now?
Shut off the water, then call our 24/7 line.
Hard water on the Picture Rocks system
The Town of Marana's hardness table lists the Picture Rocks system, number 10-092, at 210 to 220 ppm, about 12 grains per gallon on average. That is harder than much of Marana, where the Town's figures run from roughly 3 to 14 grains per gallon depending on the neighborhood.
The Town says hardness poses no health risk, but it leaves deposits on fixtures, dishes and heating elements. In practice, water heaters in Picture Rocks collect scale faster, tank bottoms fill with sediment, faucet cartridges stiffen and aerators clog.
The system may not serve every property here. Check your water bill to confirm your provider. Some properties may use other sources, and we do not assume.
What Picture Rocks homes call us for
These are the problems that fit the water and the climate.
Water heater trouble
A puddle under the tank or no hot water is common when scale and age catch up. See our water heater repair work.
Hidden leaks
A water bill that jumps or a meter that keeps turning with everything off points to a leak. We locate it with leak detection.
Clogged or slow drains
Drains that back up into the tub or washer call for a cable machine and sometimes a camera. See drain cleaning.
Fixture and softener problems
Scaled cartridges and failing softener valves are routine on hard water. Our water softener and filtration page explains the options.
Permits here come from Pima County, not the Town
Picture Rocks is unincorporated, so building permits are handled by Pima County, not the Town of Marana. Pima County Building Safety is at 201 N Stone Avenue. Its permit guide lists a permit as required for a new or replacement water heater and for new pipe work.
The county also has a replacement permit program for same-size water heater swaps where the fuel supply does not change. Check the county's current rules before work begins, because they can change. If you are inside Town limits, call Marana Development Services at (520) 382-2600 instead.
Tell us your address when you call, and we will point you to the right office. Our plumbing installation page explains how permits fit into larger jobs.
Picture Rocks details that affect your plumbing
A quick look at the facts that shape a service call here.
| Detail | What it is | Why it matters |
|---|---|---|
| Primary ZIP 85743 | USPS lists the city as Tucson | Search results may mislabel you. Give us your street address |
| Part of the area in 85653 | Marana ZIP | Some Picture Rocks addresses use this ZIP |
| Water hardness | About 12 grains per gallon on the Town system | Scale builds faster on heaters and fixtures |
| Permits | Pima County Building Safety | Not Town of Marana Development Services |
| Schools | Marana Unified School District | Picture Rocks Elementary is at 5875 N Sanders Rd |
| Sewer or septic | Confirm for your property | It decides who can help with a backup |
Drain and sewer calls: confirm your system first
Not every property here is connected the same way. Confirm whether your property is on public sewer or a septic system, because it changes who maintains the line and what a backup means. We do not assume either.
If you are on septic, Pima County's onsite wastewater program regulates it. Either way, a slow drain that gurgles, or sewage coming up in the lowest tub or shower, is an urgent sign. Stop using water and call.
The community we drive to
Picture Rocks sits in the Avra Valley region along Picture Rocks Road, which crosses Saguaro National Park's Tucson Mountain District, and along Sandario Road. The 2020 Census counted 9,551 residents and 4,299 housing units, and QuickFacts shows about 94 percent of households own their homes.
That mostly means owners paying for their own repairs, so we give a clear price before work starts and explain options. We do not make assumptions about the age of homes here.
Summer heat and desert conditions
Tucson-area summers average highs near 100 degrees from June through August, and garages and attics get hotter than the air outside. Water heaters in those spaces work harder and wear faster. A tank near the end of its life tends to fail in summer.
Brief freezes happen too. About 12 days a year fall at or below 32 degrees in Tucson, so protect exposed outdoor pipes and hose bibs on those nights.
Nearby places and how to reach us
We serve Picture Rocks from our Tangerine Road base, and our broader service area covers Marana and nearby towns. You can find our main page for the full list of services. For a plumbing emergency in Picture Rocks tonight, call (855) 575-2890, which is our one number. Picture Rocks sits in unincorporated Pima County, so permit questions go to the county rather than the Town, and your plumber should confirm which plumbing code edition the county applies to your job.
What affects the price of a Picture Rocks call
Cost depends on the job. We do not quote numbers before we know what is wrong.
Questions from Picture Rocks homeowners
We cover 85743, the main Picture Rocks ZIP, and 85653, which includes part of the area and Avra Valley. Nearby, 85658 is our Marana business ZIP and 85741 is a neighboring Tucson ZIP, labeled nearby.
Along Picture Rocks Road and Sandario Road, give us your street address and the closest cross road. Mail may say Tucson even when you live in Picture Rocks, close to Saguaro National Park West.
Yes. Our 24/7 emergency line, (855) 575-2890, is open every night, weekend and holiday. We give an estimate of the drive when you call, but we do not promise an arrival time.
About 17 to 25 miles, or roughly 25 to 35 minutes by road, from 3864 W Tangerine Rd. That is an estimate.
Pima County Building Safety, at 201 N Stone Avenue, since the area is unincorporated. It is not the Town of Marana.
The Town lists the Picture Rocks system at about 12 grains per gallon on average. Check your bill to confirm your provider.
Pima County lists a permit as required for a new or replacement water heater. It has a replacement program for same-size swaps with no fuel change. Confirm with the county.
Plumbing emergency in Picture Rocks?
Call (855) 575-2890 any hour. We are on call 24/7.
Call (855) 575-2890